National Certificate:
Wholesale and Retail Operations Learnership NQF Level 3
Level 3 | SAQA ID – 63409
Optimise your supply chain with our Wholesale and Retail Operations NQF Level 3 learnership
- Duration: 12 months
- Credits: 125
Wholesale and Retail Learnership Overview
Accredited Wholesale and Retail Operations Learnership
This learnership is suitable for individuals that are currently a part of or wish to be involved in the wholesale and retail operations sector. By competing this learnership students will be able to perform operation functions to industry standards, optimise productivity and improve service levels. They’ll also undergo personal development that will contribute to social and economic development.
What your staff will learn
- Ensure a positive customer experience in a wholesale and retail business unit
- Provide a sales service to customers of a retail unit
- Cash up point of sale and deposit unit takings
- Explain how employees can influence the objectives of a wholesale and retail business unit
- Control credit accounts in a wholesale and retail environment
- Explain how employees can influence the objectives of a wholesale and retail business unit
Details to know
Our learnerships are conducted with maximum use of practical application of the skills acquired. After facilitator led training has taken place via the course material, group work and scenario driven exchanges, learners will have the opportunity to relate the information back to their workplace. We offer a fun and relaxed learning environment, where participants will learn from each other, gain knowledge and acquire skills that will result in improved work performance.
This learnership is suitable for individuals that are a part of or are interested in getting involved in the wholesale and retail operations sector.
Learners accessing this qualification are assumed to be competent in:
• Communication at NQF level 2
• Mathematical Literacy at NQF level 2
This qualification will serve to further develop learners who have achieved the NQF Level 2: National Certificate: Wholesale and Retail Operations. It will also serve new-comers to the operations function, school leavers and the currently unemployed.
After completing a Wholesale and Retail Operations NQF Level 3 learnership an individual can work in the following roles:
- Store Manager
- Merchandiser
- Sales Representative
- Inventory Controller
- Customer Service Representative
- Sellers: Sales Persons and Assistants, Representatives
- Cashiers
- General and Finance Administrators
- Trade Union Officials
- Merchandisers
- Checkout Operators and Office Cash Clerks
- General Clerks
This learnership is accredited with W&RSETA, a learnership quality assurance service that specialises wholesale and retail. By choosing a learnership that is accredited with a SETA, you can ensure you are obtain BEE points for your Skills Development efforts and your students receive an education that is of high quality.
Businesses that we have done staff training for:
Why you should choose this Learnership
How to make the most of a Wholesale and Retail Learnership
Develop a deeper understanding of wholesale and retail best practices in South Africa. This includes understanding market dynamics and industry regulations
Adapting to industry trends. This learnership gives students the tools to stay on top of trends, customer behaviour and technological advancements
Compliance with industry regulations. Learners will become aware of regulations in customer protection, labour practices, health, safety and more to avoid legal issues
Wholesale and Retail Operations Modules
Wholesale and Retail Operations Level 3 Modules
- LP 1: Fundamentals of Wholesale and Retail (18 credits)
- LP 2: Effective Communication Skills (10 credits)
- LP 3: Building Relationships (15 Credits)
- LP 4: Mathematical Literacy (15 Credits)
- LP 5: Interpreting and using information (10 credits)
- LP 6: Mathematical Literacy (6 credits)
- LP 7: Theft, fraud and safety control (8 credits)
- LP 8: Receive and Dispatch Stock (22 credits)
- LP 9: Count stock, maintain stock balances and bulk pack and label stock (21 credits)